We got there fairly early, at around 6:30pm and stood outside to wait for the rest of our group but the lady inside, who I assume was one of the owners, asked us how many people we were waiting on and kindly offered to set-up a table for us while we waited. Brownie points for that warm service and I wasn't even in the door yet!
Our ordering process was short and simple. We knew what we wanted and we wanted it fast - most of us were starving!
We finished off our meal with a bit of a spontaneous guest to the table! While we were looking through the menu, our multilingual abilities as a group must have confused the waitress - we actually never ordered the Sesame Fried Sticky Rice Cakes but were curious as to what it was. I guess she just assumed we would want it? In the end, we shared it but was a bit disappointed that it wasn't that different to what we could get from yum cha - it was a big bigger and stickier inside. I think I prefer the typical yum cha styled version!
We were lucky to have gotten in early because by the time we had finished, there was a huge crowd outside. The owner of the store came over and apologised and asked politely if we could start finishing up. We were perfectly happy to do so. What I love about this place isn't just the food and how kind it was on both our tastebuds and our wallets for the night but the fact that they had the warmest customer service, especially in light of the bustle of their store. I think that there are lots of restaurants out there who could learn a thing or two from the owners of Shanghai Nights - all customers understand the fact that a restaurant is busy and would be happy to stick to time limits and seat restrictions - if you're nice and polite about it, then the night concludes happily with satisfied customers. A huge thumbs up from me for satisfying all these criteria! =) Definitely worth a repeat visit!
275 Liverpool RdAshfield NSW 2131
PH: (02) 9798 8437